Frequently asked questions

Registration

Why am I being redirected to Qidigo?

Since 2024, Camp Claret has chosen to process camp registrations through Qidigo, a platform dedicated to registrations. The steps are simple and intuitive.

How do I create a Qidigo profile?

Without an account, you can view the details of a course, such as its description, location and timetable. To register for a course, however, a profile is required.

Please note The Qidigo profile is made in the name of the person responsible for the account, like a parent who wants to register his or her child.

At a later stage, once the Qidigo profile has been created in the parent’s name, you can add your child as a family member to your profile and register him or her for a course.

To create a Qidigo account :

  1. Go to your organization’s Qidigo page (this link can be found on their website).

  2. In the top right-hand corner of the page, click on “Login”.

  3. Click on the “Register” button under “New account”

  4. The advantage of registering via Facebook or Google is that you don’t have to remember a password. By the way, Facebook’s data collection is limited (see the pop-up on Facebook or Google).

  5. Complete your profile :
    1. Fill in the identification form.
    2. Add a photo (optional)
    3. That’s it!

    4. To add a family member:
    5. Once logged into your Qidigo profile, click on the “Profile” photo or image at the top of the page.

    6. Click on the ” Profile ” tab in the left-hand pane, then on “Family” and click on the “Add family member” button.


    7. For each family member to be added, complete the form and press the “Save” button.

    8. Congratulations! Your member can now be registered for an activity!
Accessibility pricing

Pricing and possible discounts for families or children with special needs. For more information, click on the following link: https://campclaret.qc.ca/en/pricing-and-reimbursement-policies/

To prepare my child

What kind of backpack do boucanier (boy 12-16) and claire-nature (girl 12-16) need?

The backpack that we want for your teen is one with an interior frame that has a capacity of 55L to 60L, has padded shoulder straps and an adjustable belt. The key word is comfort! 

Depending on their age, campers leave for 2 or 3 days of hiking; they carry with them all that they need: individual equipment, sleeping bag and pad as well as cooking set, food and water.  Therefore, the backpack must be spacious and adequate to prevent sore back and shoulders. This contributes to making the hiking experience enjoyable.

It is, however, possible to rent one at camp for $40.00 per session. It must be reserved at the time of registration by adding it to your shopping cart on the Qidigo plateforme.

What equipment need to be prepared to send a camper to camp?

Camper’s kit bag:

Required gear for everybody (minimum suggested):  

  • 1 sleeping bag, 1 daypack;
  • 1 pillow, 1 warm blanket, 2 pyjamas;
  • 1 windbreaker, 2  sweaters or hoodies;
  • 5 pairs of long pants;
  • 12 pairs of socks, 2 pairs of long socks, 12 underwears;
  • 1 dependable raincoat, 1 pair of good rubber boots;
  • 2 pairs of sneakers;
  • Important:  1 pair of water shoes for water sports (Crocs, sandals);
  • 3 swimsuits (1 piece swimsuits for girls);
  • 3 beach towels, 1 hand towel, 2 washcloths;
  • 6 pairs of sport shorts, 12 T-shirts (no tank-tops nor spaghetti straps);
  • 1 sun hat, 1 sunscreen lotion;
  • 1 canteen or refillable water bottle
  • 1 flashlight;
  • Insect repellent with DEET or ICARIDIN
  • Soap, sanitary necessities (if applicable), comb, toothbrush and toothpaste;
  • Writing paper, pen or pencil, pre-stamped and addressed envelopes;
  • Prescription drugs (to be given to the nurse with detailed instructions).

Please adjust this list for 1 week sessions. 

BOUCANIERS & CLAIRE-NATURE (teenagers 12 to 16)

Additional gear required: 

  • 1 expedition backpack 55L or 60L  (Please ensure a proper comfortable fit). May be rented at Camp for $40,00.  Let us know at the time of registration.
  • 1 pair hiking boots,
  • 1 foam sleeping pad,
  • 1 mess kit (cup, bowl, plate & utensils),
  • 1 dozen garbage bags (26″x30″)

Optional but not necessary:

  • 1 compass
  • 1 Small pocket-knife .

N.B. All personal items must be properly identified.  To allow total integration and avoid loss or damage, we ask that iPods, iPads, tablets, cell phones, video games as well as chains, earrings or other jewelry be left at home! 

Do children need pocket money?

At Camp Claret campers do not need pocket money. All children have 3 hearty meals a day, a snack in the afternoon at 4h00 pm and another snack at night before going to bed. Camp Claret is known for its excellent food.

Health

Do you have a nurse at camp?

We have an infirmary staff living at camp and available to campers 24 hours a day. If a child has an accident or becomes seriously ill, once the doctor has diagnosed the problem, the Directors will communicate with parents to make the arrangements that are deemed necessary by the Camp. At the end of each camp session, the infirmary staff prepares a short report for the parents whose child received special medical treatment following a visit to the doctor’s office.

Must parents fill out a medical form for their child prior to camp?

Yes, of course, and it’s very important that you do!

To prevent contagion and ensure the good health of campers and staff, a medical form is required for everyone. It is filled out upon registration of the child and must be rigorously completed.  This form contains essential information for the infirmary staff, who are responsible for your child’s well-being..

All campers must be deemed physically and mentally capable of participating in the full spectrum of camp activities and have the social skills appropriate to their age groups. In case of doubt, refer to the registration office in Sherbrooke. And because team life is so important, a child may be returned home at the beginning of camp if he or she is unable to cope.

Can children with allergies go to camp?

A child or a teenager suffering from severe allergies must go through a screening process at the main office in Sherbrooke before registration to ensure that the camp has adequate medical support. You must take into consideration that we are an hour’s drive from the nearest hospital.

In addition, to prevent allergic reactions, no food or treats should be packed in luggage or sent by mail.

Do the campers keep their prescription drugs or other medication with them in the tent?

Upon arrival at the Camp, all medication must be given to the infirmary staff. The person is available to meet parents and will complete the child’s medical record with any additional information you may have to give her. Only the infirmary staff controls medication taken by your child before or after meals and/or at bedtime, be it prescription drugs or over the counter products. The person is on hand around the clock to meet the needs of campers who might become ill. You may also speak to her on the phone during the time your child is at Camp if you so wish to do so.

Frequently asked questions

Is there a way of getting to camp by organized transportation?

Transportation to and from the camp is always provided by the parents. It has been our experience that campers benefit from an easier transition period when accompanied by their parents and introduced together to their counselors. Moreover, having the opportunity to meet with the Directors in person as well as being acquainted with the site leave parents reassured knowing that their child is in good hands.

Are there rebates for sending more than one child of the same family to camp Claret?

Most of our campers are brothers and sisters, so we prefer to make all campers benefit from very reasonable prices.  If however, you wish to send to camp 3 or more children of the same family, we will charge only 1 registration fee of $ 75.00 for the 3 or more children.

What about the food at camp?

We have a well-balanced diet and the menu is approved by a Dietician who has seen to the needs of growing children aged 7 to 16.

We do not have a special diet for vegetarians. Everyone eats the same dishes be it the Director or the youngest camper. Children are served by their counselors at every meal and they can have as many servings as they want be it from the main menu or the 2% milk which is directly on the table. One very important criteria remains: we must eat what we ask for!  The food service is provided by CoopSco of Victoriaville.

Can teenagers choose 1 week-sessions?

What’s new: Usually, our teen program is offered over a 2-week period, but to ease the transition to adolescence, 12-year-olds only will have the opportunity to experience a one-week stay in session 1: 1A or 1B. The program, based on a strong team-building experience, includes two outdoor trips, one each week (a 2 to 3-day hike, depending on age, or a 2-day canoe-camping rally), in addition to activities such as rock-climbing, windsurfing, water-skiing, sailing, riflery, canoeing, kayaking and more. As you can see, over 2 weeks, the schedule is packed to allow every camper to get the most out of their stay at Camp Claret.

For one-week stays, 12-year-olds will experience one of the 2 outdoor trips and take part in activities 1 to 2 times instead of 4 to 5 times over 2 weeks.

Living in a tent is a new experience for your child. How are these tents organized?

Camp Claret is set up on over 500 acres of forest and playing fields in Quebec’s Eastern Townships. The tents fit in well in this natural setting. Each tent is well mounted on a cement platform with a second outer roof as a double protection. Each child has his own individual bed with a good foam mattress. The tents are spacious and well taken care of. One of the 2 or 3 counselors always sleeps in the tent with the children no matter their age. Each tent is in a setting of fur trees, maple trees and birch.

In addition to tents, there are also many buildings on the property to ensure that campers have all the services of a resident camp: activity halls, first-aid center, showers, dining hall, etc…

Can friends that come to camp together be placed in the same tent?

If your child is accompanied by a friend of the same age with the same length of stay, they can share the same group for activities, bedtime, team life, etc., as long as the parents of both families agree. Simply enter the name of the friend on your child’s Qidigo registration form to request this pairing. The other child’s parents must do the same on their Qidigo form.

Can parents phone at the camp to know how their child is adapting?

It is always a pleasure to hear from you. If you wish to speak directly to your child’s counselor or to the “chef de camp”, Josée, our Secretary, will take the message and she will ask you to phone back at a specific hour after mealtime when they are near the facilities. You can contact the Director, Mr. Charles St-Maurice at your convenience, and follow with him the progress your child is making to integrate. He will be happy to answer any question you may have concerning your child.

How can parents send mail to their children at camp?

Your child will be thrilled to receive news from you.  You can send letters by regular mail, fax or email.  Just make sure your child’s full name and tent number are clearly written and it will be a pleasure for us to distribute your letters each day after lunch.  However, e-mails and faxes must be limited to a written text only.  The camp is not equipped to print out e-cards, pictures or drawings.  Thank you for your understanding and cooperation.

You can well understand that campers do not have access to the telephone, fax or email services.  Children have siesta time after lunch to nap, read or to write home and talk to you about their camp experience.  Please prepare pre-addressed and stamped envelopes especially for the little ones.  Don’t forget that being in a rural area, it takes a little longer for mail to reach its destination.

Will brothers and sisters be able to see each other during the day?

Of course!  If they wish, they can see each other and talk together every day before and after mealtime. Moreover, if both are in the 7 to 11 age groups, that is Jean-Rieurs and/or Étincelles, they can play together at the beach during the free swimming time from 15h00 to 16h00 under the supervision of their counselors and lifeguards. Then it is snack time for everyone there. As the days pass, each child will develop friendships with the other campers of his team and will need less attention from his older brother or sister

Do you have an “open house”?

The answer is no. First of all, parents have the opportunity of visiting the camp when they come personally to drive their child to camp. In addition to this, with all of the information and pictures we have put on our website, we believe that parents are very well informed on all the aspects of life at Camp Claret.

Moreover, once June comes around, the camp is usually full. It is for this reason that we canceled “Open House” several years ago. The disappointment was great when parents realized that there were no more places available! It will be much more interesting for you to let your child give you a guided tour of the camp when you come to get him/her at the end of the session.

How old are your counselors?

All our counselors are College and University students, 18 and over or having finished their high school (secondary 5), especially interested in working with children during the summer. The Directors themselves personally interview each candidate to select the best possible staff, many of whom are qualified as Lifeguards.

The week prior to the arrival of our campers at Camp Claret, we hold an intensive one week pre-camp training session on the site for all the staff. Training continues during the summer and each staff member is part of a continuous evaluation system with his camp chief. Counselors who reach excellence in their work with the children have shown real team spirit, a desire to grow as a person and close cooperation with their Section Director are awarded at the end of the summer with an “Award of Excellence” which is very highly regarded.

Can bedwetters go to Camp Claret?

Regrettably, we are unable to meet the special needs of bedwetters. However, it may happen, for one reason or another, that a child wets his/her bed. If this is the case, the child takes a shower and we see to it that his pyjamas and/or other clothing, as well as the sleeping bag, are washed and returned to the child the very same day. It is important that the other campers of the tent not be aware of the incident. Of course, we will bill you for the laundry expenses when you come to get your child at the end of the session.

Concerning hygiene, a schedule is in effect throughout each session ensuring that each camper showers regularly.

Laundry services are not available for campers who register for a 1 session only. It is available only for campers registered two or more consecutive 2 week sessions. The extra fee charged for laundry is included in the price paid to stay at the camp during the in-between sessions. Please let us know your intentions in this regard at the time you register your child.

What is a typical day at camp like?

Here is the schedule for a regular day at camp:

7h30 Rise and shine: 12 to 16 year olds

8h00 Rise and shine: 7 to 11 year olds

8h30 Breakfast

9h30 1st Activity

10h30 2nd Activity

11h30 Free play

12h00 Lunch

13h00 Nap time (reading, writing letters)

14h00 3rd Activity

15h00 Swimming: 7 to 11 year olds
4th Activity: 12 to 16 year olds

16h00 Snack time

16h30 5th Activity

17h30 Free play

18h00 Supper

18h45 6th Activity

20h00 Evening programs

20h45 Snack time

21h00 Time to get ready for bed

Can we visit our child during his stay at camp?

In order that your child easily adapts to camping life, to maintain the activity program going and facilitate team life spirit, there are no visits for the children during their stay at camp.  You drive your child to camp and thus have the opportunity of meeting the Directors, get to know your child’s counselors, explore the grounds, see the waterfront and facilitate the transition necessary so that your child’s experience be a positive one. 

Your child will be thrilled to read your mail and through these little love notes, you can encourage him/her to participate, make friends and practice his/her French. You also come to get your child at the end of camp. This is a very special moment for you!  You will see how your child has matured and campers will have 101 stories to tell.

The same policy applies for parents bringing in or coming to get a younger child registered for a one-week session. This goes also for grandparents, aunts, uncles and friends…

Can a child remain at camp between session breaks?

At the end of each session (two-week periods) the camp counselors take a well-earned break. Children who are enrolled for two consecutive sessions of 12 days (or more), should return home if at all possible, returning to camp on the Sunday to join the new group of campers.  Where this is not possible, they may stay at camp for an additional fee of $400,00 per child laundry included. 

Please let us know your intentions in this regard at the time you register your child.

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